Shipping Policy

Effective Date: November 8, 2025

At KrossKube (https://learn.krosskube.in), all our offerings — including online courses, e-learning materials, templates, and digital resources — are delivered digitally. We do not ship any physical items.

1. Digital Product Delivery

Upon successful payment or enrollment, you will receive access details via the email address provided during checkout or registration.
This may include:

  • Login credentials or access links to your course dashboard
  • Downloadable resources or materials (if applicable)
  • Instructions to access your course or training content

Digital product delivery is typically instant or within a few minutes of payment.
In some cases, delivery may take up to 24 hours due to email verification, payment gateway processing, or server delays.

2. Check Your Email

If you do not receive access after your purchase:

  • Please check your Spam, Promotions, or Updates folder.
  • Verify that the email address entered during checkout is correct.
  • If you still can’t find your access email, contact us at contact@learn.krosskube.in with your order ID or transaction reference number.

3. Live Session Access

If your purchase includes access to a live session, webinar, or workshop, joining details and schedules will be shared via email at least 24 hours before the session.
Ensure you check your inbox regularly and mark our emails as “safe” to avoid missing important notifications.

4. No Physical Shipping

We do not ship any physical goods.
There are no courier services, shipping charges, or tracking numbers associated with your order.
All deliveries are made electronically via email or our learning platform.

5. Support

If you face any issues accessing your digital courses, materials, or emails, please contact our support team:

📧 Email: contact@learn.krosskube.in
🌐 Website: https://learn.krosskube.in

Our team will respond promptly and ensure you regain access to your purchased materials as soon as possible.

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